I am an Assistant Professor at the University of Michigan's School of Information (UMSI) where I direct the Socio-Technical Equity in Practice (STEP) Lab. I study and develop socio-technical systems that support workforce development. At the moment, I am researching how technology impacts the work of small business owners, platform workers, and small manufacturers.
My work contributes to the fields of Human-Computer Interaction (HCI), Computer Supported Cooperative Work (CSCW), social computing, and learning sciences. I have been funded by the National Science Foundation, Kauffman Foundation, UpTogether, and UM Center for Academic Innovation. Prior to my current position, I was a Presidential Postdoctoral Fellow at UMSI. I am affiliated with the University of Michigan Detroit Neighborhood Entrepreneurs Project (DNEP) and Center for Ethics, Society and Computing (ESC).
Prior to UMSI, I completed my PhD in Mechanical Engineering at Northwestern University's Segal Design Institute where I was funded by the NSF Graduate Research Program Fellowship. I previously interned at Microsoft and Facebook as a HCI/UX Researcher. I received my B.S. in Physics with a Minor in Mechanical Engineering from MIT in 2011.
My CV
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August 16, 2024: Awarded an NSF grant for our proposal, Creating Infrastructure to Support Digital Capacity Building for Under-resourced Microbusinesses
May 1, 2024: Our CHI paper, “I was able to give her the confidence”: Reciprocal Capacity Building in a Community-based Program for Digital Engagement, was awarded an Honorable Mention Award
October 2, 2023: Our CSCW paper, Community Tech Workers: Scaffolding Digital Engagement Among Underserved Minority Businesses, was awarded an Honorable Mention Award and Impact Recognition
October 2, 2023: Our CSCW paper, Racial Capitalism Online: Navigating Race Among Creative Professionals of Color, was awarded a DEI recognition
September 6, 2023: Funded by the UM Boost Bold Challenges Initiative
April 5, 2023: Awarded the UM Provost's Teaching Innovation Prize
June 13, 2022: Work featured in Crain's Detroit Business
Oct. 19, 2021: Awarded a Kauffman Foundation grant to implement a new model for supporting digital needs of Detroit businesses
Aug. 11, 2021: Awarded an NSF grant to study a new model for bridging the digital divide in Detroit
Jan. 20, 2021: Awarded a UM Poverty Solutions grant to support digital needs of Detroit older adults
Oct. 15, 2021: Our CSCW 2020 paper, Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control, received a Diversity and Inclusion Recognition
Mar. 6, 2020: Our CHI 2020 paper, Community Collectives: Low-tech Social Support for Digitally-Engaged Entrepreneurship, received an Honourable Mention Award
Jan. 31, 2020: Lettersmith tool funded by the UM Center for Academic Innovation Fund
May 22, 2017: Research on crowdfunding featured on NPR Marketplace
University of Washington Dub Seminar
October 16, 2024
Seattle, WA, USA
University of California, Irvine Informatics Speaker Series
October 18, 2024
Irvine, CA, USA
CSCW
November 9-13, 2024
San José, Costa Rica
Corvite, S., Hui, J. Social Media as a Lens into Careers During a Changing World
of Work. CSCW 2025.
Anjali Anwar, I., Garcia, P., Hui, J. Entangled Independence: From Labor Rights to Gig
“Empowerment” Under the Algorithmic Gaze. CSCW 2025.
Batool, A., Dillahunt, T., Hui, J., Naseem, M. Gendered, Collectivist Journeys: Exploring Sociotechnical Adaptation Among Afghan Refugees in the United States. CSCW 2025.
Khotturi, Y.*, Hui, J.*, Johnson, TJ., Sanifu, L., Dillahunt, T. Sustaining Community-Based Research in Computing: Lessons from Two Tech Capacity Building Initiatives for Local Businesses. CSCW 2024. (*Contributed equally)
Hui, J., Seefeldt, K., Sanifu, L., Baer, C., Szomstein, J., Dillahunt, T. “I was able to give her the confidence”: Reciprocal Capacity Building in a Community-based Program for Digital Engagement. CHI 2024. (Honorable Mention Award)
Hui, J., Seefeldt, K., Baer, C., Sanifu, L., Jackson, A., Dillahunt, T. Community Tech Workers: Scaffolding Digital Engagement Among Underserved Minority Businesses. CSCW 2023. (Honorable Mention Award and Impact Recognition)
Rosario Turner, J., Hui, J., Racial Capitalism Online: Navigating Race Among Creative Professionals of Color. CSCW 2023. (DEI Recognition)
Israni, A., Hui, J., Dillahunt, T. Opportunities for Social Media to Support Aspiring Entrepreneurs with Financial Constraints. CSCW 2023.
Hui, J., Sprouse, M. Lettersmith: Scaffolding Written Professional Communication Among College Students. CHI 2023.
Hui, J., King, J., McLeod, C., Gonzales, A. High Risk, High Reward: Social Networking Online in Under-resourced Communitiesr. CHI 2023.
Anjali Anwar, I., Thomas, M., Toyama, K., Hui, J., Gig Platforms as Faux Infrastructure: A Case Study of Women Beauty Workers in India. CSCW 2022.
Dillahunt, T.R., Garvin, M., Held, M., Hui, J. Implications for Supporting Marginalized Job Seekers: Lessons from Employment Centers. CSCW 2021.
Seetharaman, B., Pal, J., Hui, J. Delivery Work and the Experience of Social Isolation. CSCW 2021.
Anjali Anwar, I., Pal, J., Hui, J. Watched, but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control. CSCW 2020. (Diversity and Inclusion Award)
Hui, J., Barber, N., Casey, W., Cleage, S., Dolley, D., Worthy, F., Toyama, K., Dillahunt, T. Community Collectives: Low-tech Social Support for Digitally-Engaged Entrepreneurship. ACM Conference on Human Factors in Computing Systems (CHI) 2020 (Honourable Mention Award).
Avle, S.*, Hui, J.*, Lindtner, S., Dillahunt, T. Additional Labors of the Entrepreneurial Self. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2019. (*Contributed equally)
Hui, J., Toyama, K., Pal, J., Dillahunt, T. Making a Living My Way: Necessity-Driven Entrepreneurship in Resource Constrained Communities. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2018. [Blog Post]
Hui, J., Easterday, M., Gerber, E. Distributed Apprenticeship in Online Communities. Human-Computer Interaction. 2018.
Hui, J., Gergle, D., Gerber, E. IntroAssist: A Tool to Support Writing Introductory Help Requests. ACM Conference on Human Factors in Computing Systems (CHI) 2018.
Roldan, W., Hui, J., Gerber, E. University Makerspaces: Opportunities to Support Equitable Participation for Women in Engineering. International Journal of Engineering Education. 2018.
Hui, J., Gerber, E. Makerspaces as Sites of Entrepreneurship. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2017.
Hui, J., Farnham, S. Designing for Inclusion: Supporting Gender Diversity in Independent Innovation Teams. ACM Conference on Supporting Groupwork (GROUP) 2016.
Hui, J., Glenn, A., Jue, R., Gerber, E., Dow, S. Using Anonymity and Communal Efforts to Improve Quality of Crowdsourced Feedback. AAAI Conference on Human Computation and Crowdsourcing (HCOMP) 2015.
Hui, J., Gerber, E. Crowdfunding Science: Sharing Research With an Extended Audience. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2015.
Harburg, E., Hui, J., Greenberg, M., Gerber, E. The Effects of Crowdfunding on Entrepreneurial Self-Efficacy. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2015.
Hui, J., Gerber, E., Dow, S. Crowd-Based Design Activities: Helping Students Connect with Users Online. ACM Conference on Designing Interactive Systems (DIS) 2014.
Hui, J., Gerber, E., Gergle, D. Understanding and Leveraging Social Networks for Crowdfunding: Opportunities and Challenges. ACM Conference on Designing Interactive Systems (DIS) 2014.
Hui, J., Greenberg, M., Gerber, E. Understanding the Role of Community in Crowdfunding Work. ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2014, 62-74. (Best Paper Honorable Mention)
Gerber, E., Hui, J. Crowdfunding: Motivations and Deterrents for Participation. ACM Transactions on Computer-Human Interactions (TOCHI) 2013.